Company Name:Club Mahindra Holidays
Job Designation: Resort Manager
Experience: 2-3 years
Job Description:
To provide leadership and support to the departmental heads and their team to ensure smooth functioning
To execute the Business Plan and meet financials as per the BSC.
Identify training needs & implement process/ programs to enhance service delivery and employee learning.
To oversee the CMET and other training programmes to retain and nurture key talent and build a strong line of management
To coordinate and audit, day to day operational aspects of each resort.
To monitor monthly income and expense vis a vis the budget.
To review and analyze the monthly MIS, and operate the Resort effectively and with an optimum level of efficiency.
Implement new and innovative F&B modules and events for Holiday activity.
Education:Degree or diploma in Hotel Management
Location:Multi-Location
About us:
Mahindra Holidays & Resorts India Limited is part of the USD 7.1 billion multinational Mahindra Group. With over 112, 000 employees in 79 countries across the globe, the Group is also among India’s top ten Industrial Houses. The Group has interests in aerospace, aftermarket, agribusiness, automotive, components, consulting services, defense, energy, farm equipment, finance and insurance, industrial equipment, information technology, leisure and hospitality, logistics, real estate, retail, and two wheelers.
Mahindra Holidays & Resorts India Ltd., (MHRIL) is a part of the Infrastructure & Realty Sector of the Mahindra Group and brings to the industry values such as Reliability, Trust and Customer Satisfaction. Started in 1996, the company’s flagship brand ‘Club Mahindra Holidays’, today has a fast growing customer base of over 100,000 members and 27 beautiful resorts at some of the most exotic locations in India and abroad.
MHRIL has made significant investments in ‘state of the art’ IT systems to streamline its operations and processes towards smooth, quick and efficient management of its substantial member base. The implementation of a CRM system has been a powerful tool to track important member information and preferences, thus providing the ability to greatly enhance the total holiday experience.
As a measure of providing quality customer service, Mahindra Holidays has established systems which enable professionalism, efficiency and quality at all times. Timeshareware - A Sales & Marketing, Reservations & Resort Operations software specially sourced from PCC Inc, Utah, USA.
HEP (Holiday Experience Profiling)
A touch screen solution implemented at resorts to record online feedback from members / customers while still on holiday. This helps ensure consistent standards of service.
Apply Here:
Job Designation: Resort Manager
Experience: 2-3 years
Job Description:
To provide leadership and support to the departmental heads and their team to ensure smooth functioning
To execute the Business Plan and meet financials as per the BSC.
Identify training needs & implement process/ programs to enhance service delivery and employee learning.
To oversee the CMET and other training programmes to retain and nurture key talent and build a strong line of management
To coordinate and audit, day to day operational aspects of each resort.
To monitor monthly income and expense vis a vis the budget.
To review and analyze the monthly MIS, and operate the Resort effectively and with an optimum level of efficiency.
Implement new and innovative F&B modules and events for Holiday activity.
Education:Degree or diploma in Hotel Management
Location:Multi-Location
About us:
Mahindra Holidays & Resorts India Limited is part of the USD 7.1 billion multinational Mahindra Group. With over 112, 000 employees in 79 countries across the globe, the Group is also among India’s top ten Industrial Houses. The Group has interests in aerospace, aftermarket, agribusiness, automotive, components, consulting services, defense, energy, farm equipment, finance and insurance, industrial equipment, information technology, leisure and hospitality, logistics, real estate, retail, and two wheelers.
Mahindra Holidays & Resorts India Ltd., (MHRIL) is a part of the Infrastructure & Realty Sector of the Mahindra Group and brings to the industry values such as Reliability, Trust and Customer Satisfaction. Started in 1996, the company’s flagship brand ‘Club Mahindra Holidays’, today has a fast growing customer base of over 100,000 members and 27 beautiful resorts at some of the most exotic locations in India and abroad.
MHRIL has made significant investments in ‘state of the art’ IT systems to streamline its operations and processes towards smooth, quick and efficient management of its substantial member base. The implementation of a CRM system has been a powerful tool to track important member information and preferences, thus providing the ability to greatly enhance the total holiday experience.
As a measure of providing quality customer service, Mahindra Holidays has established systems which enable professionalism, efficiency and quality at all times. Timeshareware - A Sales & Marketing, Reservations & Resort Operations software specially sourced from PCC Inc, Utah, USA.
HEP (Holiday Experience Profiling)
A touch screen solution implemented at resorts to record online feedback from members / customers while still on holiday. This helps ensure consistent standards of service.
Apply Here:
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